Gate Booker

Policies

SMS Opt-Out

Last updated: July 21, 2026. How to stop receiving transactional SMS from Gate Booker, and how web re-consent works after STOP (START alone is not enough).

Reply STOP

Text STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any Gate Booker message from the mobile number you wish to unsubscribe. We will confirm opt-out with a final message and will not send further SMS to that number unless you opt in again on our website.

Reply HELP

Text HELP for supported booking keywords and a link to this page. For account support, use the support request form in your Gate Booker dashboard or email our support team.

What happens when you opt out

  • We add your number to our suppression list within minutes.
  • No further transactional SMS will be sent, including booking confirmations for new slots, until you re-consent on the web.
  • You can still manage bookings through the web manage link included in prior messages or provided by your site coordinator.
  • Coordinators at your venue may contact you through other channels outside Gate Booker SMS.

Opt back in (web re-consent required)

To receive SMS again after STOP, complete a new booking (or other Gate Booker web form that presents the SMS consent checkbox) and check the consent box. That web checkbox is the only supported way to restore messaging after an opt-out.

Replying START after a prior STOP does not clear your opt-out and does not authorize new messages. If you text START, we may reply with instructions to re-consent on the web; we will not resume transactional SMS based on START alone.

Message and data rates

Standard message and data rates from your carrier may apply.

Related policies

  • /policies/opt-in — SMS Opt-In Policy
  • /policies/privacy — Privacy Policy
  • /policies/terms — Terms of Service

Contact

Need help opting out? Email our support team or submit a support request through your Gate Booker account and include the mobile number to remove.

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